Privacy Policy

1. Data Controller

Kaeden AI ("we," "our," or "us") is responsible for the processing of your personal data. If you have questions about this policy, contact us at hello@kaeden.ai.

2. Collection and Processing of Personal Data

When you visit our website or contact us through our booking form, we collect the following information:

• Contact information: Name, email address, and company name (where provided)
• Communication data: Messages and enquiry details you submit through forms
• Usage data: IP address, browser type, pages visited, and time spent on the site

We collect this data to respond to your enquiries, provide our services, and improve our website.

3. Cookies

We use essential cookies to ensure our website functions correctly, and analytics cookies (with your consent) to understand how visitors use our site. You can manage your cookie preferences at any time through our Cookie Policy.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Legitimate interest: Responding to enquiries and improving our services
• Consent: Marketing communications and non-essential cookies
• Contract: Delivering services you have engaged us to provide

5. Your Rights

Under applicable data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at hello@kaeden.ai.

6. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. Contact data from enquiries is retained for up to 3 years if no business relationship is established.

7. Third-Party Services

We may share your data with trusted service providers who assist us in operating our website and delivering our services. These providers are bound by data processing agreements and may not use your data for their own purposes.

8. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects when changes were last made.